Privacy Policy

Last updated: August 2026

EstateMarket (estatemarket.rw) respects your privacy. This policy explains what data we collect, how we use it, and your rights.

1. Information We Collect

We collect information you provide when registering, creating listings, booking visits, or contacting agents — including name, email, phone, and property details. We also collect usage data such as pages viewed and search queries to improve the platform.

2. How We Use Your Information

We use your data to operate the marketplace, facilitate communication between buyers and agents, process payments, send notifications (email/SMS when enabled), and improve our services. We do not sell your personal information to third parties.

3. Sharing of Information

Listing contact details may be visible to registered users. We share data with service providers (hosting, email, payment processors) only as needed to operate the platform. We may disclose information when required by law.

4. Cookies and Analytics

We use essential cookies for authentication and session management. Analytics tools may be used to understand site usage. You can control non-essential cookies through your browser settings.

5. Data Retention

We retain account and listing data while your account is active. Deleted accounts are soft-deleted and may be retained for legal and audit purposes for a limited period.

6. Your Rights

You may request access, correction, or deletion of your personal data by contacting us. You can update profile information from your account settings.

7. Security

We use industry-standard measures including HTTPS encryption, secure password hashing, and access controls. No system is completely secure; please use a strong password.

8. Contact

Privacy questions: estate@passly.rw or support@passly.rw.